Event Portal Information for Exhibitors

Welcome to the New Event Portal!

Our new and improved exhibitor experience offers easy-to-use tools allowing you to get prepared for the show more efficiently than ever before! Begin establishing your digital presence at the event by accessing the Exhibitor Hub to manage your company profile, add products and digital assets, and fulfill important tasks. We encourage you to dive in and check out all of the new features and enhancements the Event Portal has to offer.

This article covers the following topics for Event Portal Exhibitor Information:

*Commonly referenced sections denoted by Bold text.

• Login to the Event Portal
  
  
• Accessing Your Personal Profile (See also: User Profile, Account Profile)
  
  
• Exploring the Exhibitor Hub
  
  
• Reviewing the Exhibitor Profile (See also: Company Profile, Booth Profile)

Login to the Event Portal

Portal accounts for exhibitors are created per individual user as opposed to one account per company.
Users associated with exhibiting companies gain access via unique email address & password credentials.

Our systems automatically create user accounts for contacts associated with the exhibiting company after a booth is secured and your company is assigned to the floor plan. Access the Event Portal and your Exhibitor Hub by either logging into the Legacy Exhibitor Console - My Account page and then clicking the appropriate tile or directly via the URL provided by show management staff.  

The first time you visit the event portal, click the Login button located on the home page or in the top-right corner of the main navigation bar on the Dashboard page. Next, click the Forgot Password? link to send an e-mail and create a password associated with your account. 

After creating your password and logging in, you can begin exploring the portal! Update your personal profile, access your company profile, or visit your Exhibitor Hub and begin updating your booth information at your discretion. Your Personal Profile, Exhibitor Profile, and Exhibitor Hub may have different information displayed on each so be sure to check out all three and stay updated on important information, tasks, and reminders. 

Accessing Your Personal Profile

Every account in the event portal has a personal profile associated with each user. You can update your information, review assigned profile tasks, and find other important information related to your account.

Access your personal profile by first clicking your username and selecting the View Profile link from the dropdown menu.

Event Management controls site features. Some features shown here may be disabled for your event. 

From the User Profile page, you can upload a profile photo and a cover banner photo by clicking the Camera in the top right corner.  In addition, you may find Profile Tasks assigned to review important information or access external links before the show begins. 

Enter your profile information by clicking the Edit button on the profile block to ensure your details are up-to-date and visible to other attendees. If enabled, the events (i.e., sessions, meetings, etc.) can also be found on profile pages to easily track engagements you are interested in or that you've scheduled throughout the show. 

Exploring the Exhibitor Hub

The Exhibitor Hub is the premiere destination to begin establishing your virtual presence at the event! Your hub contains a variety of self-service tools that allow you to dive in, start updating your company information, and ensure you get the maximum value during your time at the event. 

User accounts not associated with an exhibiting organization cannot access the Exhibitor Hub.
Event Management controls site features. Some features shown here may be disabled for your event.

Access your Exhibitor Hub by clicking the appropriate link on the main navigation bar.

The Event Portal has two exhibitor staff types: Organization Owner and Organization Member. Org Owners have additional permissions to manage contacts associated with the company. Owners can approve pending users to list them as members on the company profile or revoke a membership that was granted previously. If needed, an Owner can also transfer the role to designate a different member as the owner instead.

Both contact types can click the 3-dot menu on the cover banner in the upper right corner. Options appear based on the assigned contact type. 

• Organization Members:
  • Add Photo - Upload the Company Logo Image(1) for display on the exhibitor list.
    Tip: The recommended company logo image size is 360x360 pixels.
  • Add Cover Photo - Upload a Banner Image(2) for display on the profile banner.
    Tip: The recommended cover photo image size is 1440x360 pixels.
  • Delete Cover Photo - Remove a previously uploaded profile cover banner.
  • Add Featured Photo - Upload an alternate logo image that appears on the exhibitor list.
  • Visit Organization Hub - Quickly navigate from the profile to the exhibitor hub page.
• Organization Owners:
  • Perform all actions available to Org Members.
  • Sync - Manually update info and recent purchases made via Exhibitor Console - MyAccount.

Contact the show management team for direction if you feel the incorrect user account has been listed as the Organization Owner.

Click the [Edit] button on the Profile Block(3) to enter your profile information and select your product categories. Visit the Sponsorship tab on this block to upload your advertisement images and other sponsor-related collateral, if applicable.

Watch the Profile Completion Tracker(4) advance towards 100% as you assemble the profile. If you've purchased Enhanced Digital Content, click the available call-to-action Add Listing buttons to upload your products, press releases, show specials, and more. 

Review Featured Links(5) for essential resources and information provided by the event management team.

Review Tasks(6) assigned by show management and take action to ensure your company does not miss important deadlines or requirements. 

Hover over the Organization Badges(7) icons to learn which groups are associated with your organization.  

Verify the exhibiting staff appears on the Organization Member List(8) and has been associated with your company profile.

Check out your Organization Insights(9) and find exciting new exhibitor analytics and statistics about your digital presence. Click the icon on the right to expand and see the list of users who've interacted with your profile or sponsorship ads. 

If Matchmaking is enabled for the event, exhibitors can quickly review scheduled Matchmaking Meetings(10) from the exhibitor hub as well.  

Visit your Exhibitor Hub to establish a strong event presence, complete outstanding call-to-action tasks, stay informed, and get the most out of your time at the event! 

Reviewing your Exhibitor Profile

Exhibitor profiles are attendee-facing and although they may vary across different event portals, there are many ways to easily access it. One common method to access the booth profile is to first navigate to your personal profile and then click your organization name on the cover banner.

Alternatively, access the booth profile by navigating to the exhibitor list for your event. Search for your company by name or booth number, then click the company name or the Explore button.

Event Management controls site features. Some features shown here may be disabled for your event. 

Contacts associated with exhibiting companies can edit profile information directly on the exhibitor profile page or via the Exhibitor Hub page. The company logo appears at the top of your profile on the cover banner which also displays the company name, booth number, and exhibitor package level, if applicable. 

Profile information such as company details and contact information appears beneath the cover banner on the profile block. Click the Tab Name to toggle views and click [Edit] on each tab to populate your information. Please note: some fields displayed on your profile may only be editable by the show management team at their discretion.

The remaining types of information found on your exhibitor profile may or may not appear based on the event type and purchased package. Events with Conference and Matchmaking enabled may display a calendar of events on your profile that allows attendees to easily schedule meetings during the event.  Events with Enhanced Digital Content (EDC) enabled are configured to display your products, press releases, show specials, and video content that attendees can browse. 

Tip: We recommend uploading a rectangular photo for EDC content (e.g., products, press releases, show specials) that is 900x480 pixels.

We invite you to take advantage of the Event Portal and enjoy our new and improved exhibitor experience. Get ready to maximize your time at the event and be sure to check out your personal profile, exhibitor hub, and exhibitor profile.