Payments can be collected from both Global Admin, and the Public Event Site. Payments can be managed from the Company Record.
You can either
Enter the amount paid in the Order Payment column in the row that corresponds with the order the exhibitor is paying.
Enter the total amount of the payment in the Over Payments Field. The system will them apply the payment to the orders when the statement is processed. (More on this below)
Select the Payment Mode, the Payment Date (this does not have to be the day that you enter the payment, unless you are processing an Online Credit Card), Transaction # (Online Credit Card will automatically fill in this field with the transaction ID from the Processor), and then add some details about this payment (ex. 50% Payment, Deposit, Final Payment), then select save.
Online Credit Card Payments
Please note that gateways other than AffiniPay revoke the credit card tokens after 6 months to a year and disallow card reuse after that period.
Public Event Site
Companies can log in and go to the My Account page to pay by Credit Card if you are using the Online Credit Cards feature. The amount is then distributed to their orders when the Statement is processed.
Before you process statements for the first time, be sure to check the Payment Schedule, and Item Type Management. This will ensure that your Statements will have the correct payment dates, and that the Item priority matches your process. Then when you process the Statements, the system will allocate your Overpayments appropriately.
BEFORE Statement is processed
AFTER Statement is processed